Schertz grew up beside Randolph Air Force Base and the Southern Pacific tracks, and most of it lies in Guadalupe County, with its northern neighborhoods crossing into Comal County along FM 3009 and I-35. The city went from about 18,000 people in 2000 to more than 43,000 in the 2020s. The housing is almost entirely slab-on-grade: 1970s and 1980s brick ranches near FM 78, 1990s two-stories around Schertz Parkway, and 2000s and 2010s subdivisions north of I-35 toward Garden Ridge.
The soil changes across town. The Comal County end sits on the limestone edge of the escarpment; the Guadalupe County end sits on Blackland clay, and the clay moves slabs enough to crack tile and stress the lines underneath. Cibolo Creek runs along the city's southern edge and floods its crossings after heavy rain.
This site routes Schertz homeowners to an independent local water damage provider by phone. The provider walks the house first.
A warm floor and a rising bill in a 1980s ranch on the clay is slab leak water damage, and the meter test comes before the jackhammer. An attic tank over a 2008 two-story north of I-35 is water heater leak cleanup. A ceiling ring under the air handler in August is ceiling water damage repair, and the condensate line is the first suspect.
Schertz straddles Guadalupe, Comal, and Bexar counties, and which one your lot sits in decides whose floodplain map applies. Comal County publishes its maps and the Cibolo Creek flood studies online. Permits for repairs inside the city go through Schertz's own inspections office, and the crew will know the desk.
Call (830) 356-7502 and describe where the water is. We route the call to a local water damage provider serving Schertz.
Standing water pulled off tile, wood, and concrete in a New Braunfels house, then the first meter readings on every wall it reached.
Air movers and dehumidifiers set by the readings to dry slab-built walls and floors in Comal County's humid air.
Silt, contaminated water, and soaked materials removed from a house the Guadalupe or Comal reached, then dried and documented.
A warm floor, a spinning meter, and water wicking up the walls of a slab house on Comal County limestone or clay.
Cleanup after a supply line splits in an attic, a garage wall, or an exterior wall, including the freeze breaks of February 2021.
Drying for the ceilings, closets, and garages under a tank that rusted through on hard Edwards Aquifer water.
Finding the hidden line behind a high water bill or a damp patch before anyone cuts tile or drywall in a New Braunfels home.
A sagging or stained ceiling opened, dried, and repaired after the attic above it has been checked for the source.