Westpointe Village is a subdivision on the west side of New Braunfels off Highway 46 near Loop 337, built from the mid 2010s on across the highway from the Walmart and the newer medical offices. The houses are one- and two-story production homes on post-tensioned slabs, with attic or garage water heaters, small fenced yards, and an HOA. The neighborhood is close enough to Landa Park and downtown to walk to Wurstfest, and it sits on the limestone bench above the Comal River valley.
The ground is Edwards limestone with a thin cap of soil, and the streets drain quickly toward the river. The houses are under ten years old, so the losses are the early-life kind: a builder-grade supply fitting, a drain pan that was never piped to the outside, or a dishwasher line at the end of its first stretch.
This site routes Westpointe Village homeowners to an independent local water damage provider by phone. The provider inspects before writing anything.
A stain spreading under the attic landing is water heater leak cleanup or a condensate line, and the attic gets checked first. A damp patch behind a wall in a 2017 house is leak detection, usually a single opening. After extraction, structural drying in a tight new house runs on dehumidifiers.
Wurstfest fills Landa Park every November and closes the streets between here and downtown, which is worth mentioning if your loss happens that week. Pull the builder warranty before work starts, since a plumbing failure in a house this new may fall under it. Permits go through the City of New Braunfels.
Call (830) 356-7502 and describe what you found. We route the call to a local water damage provider serving Westpointe Village.
Standing water pulled off tile, wood, and concrete in a New Braunfels house, then the first meter readings on every wall it reached.
Air movers and dehumidifiers set by the readings to dry slab-built walls and floors in Comal County's humid air.
Silt, contaminated water, and soaked materials removed from a house the Guadalupe or Comal reached, then dried and documented.
A warm floor, a spinning meter, and water wicking up the walls of a slab house on Comal County limestone or clay.
Cleanup after a supply line splits in an attic, a garage wall, or an exterior wall, including the freeze breaks of February 2021.
Drying for the ceilings, closets, and garages under a tank that rusted through on hard Edwards Aquifer water.
Finding the hidden line behind a high water bill or a damp patch before anyone cuts tile or drywall in a New Braunfels home.
A sagging or stained ceiling opened, dried, and repaired after the attic above it has been checked for the source.